Contribution to Industry Award
Rachael Firth, former employee at Universities UK
This submission ultimately described the winner as being a recognised individual within Universities UK - not only delivering financial results but achieving a high performing team.
Since joining three and a half years ago, she succeeded in delivering amazing results year-on-year - not only has she achieved an increase in turnover but her goals to ‘deliver a great attendee experience’ resulted in an increase of delegate satisfaction and generated a large increase in sponsorship.
Using her leadership skills to look at the restructuring of the team to ensure they were trained to exceed their full potential she also implemented processes to ensure events were continually reviewed to deliver excellent content.
Her support, guidance and her aim for progression within the her team has led to significant recognition from them which resulted in a motivated team, promotions and, as one team member described ‘a huge different in their careers’.